Currency Converter What is included in the Taxes and Fees of my Fare? Fares shown are for one adult. Any applicable discounts will be added after you choose your flights. These fares include airline-imposed fuel surcharges and some but not all taxes. Additional taxes, airport facility charges (ranging from USD 2.00-18.00) and federal segment fees (USD 3.00 per segment, defined as a takeoff and landing) will be shown after your flights are selected. Fares do not include September 11th Security Fee of $2.50 for each enplanement that originates at a U.S. airport, up to a maximum of $5 per one way or $10 per round trip. The above fares may not be available on all flights and are subject to change without notice. Additional taxes/fees may be associated with international itineraries of up to USD 113 or local currency equivalent. The final fare per passenger will be displayed once flights are chosen. The price of my reservation changed while it was on hold. Why? Occasionally, airline s raise or lower a fare with relatively short notice. If the price of your reservation has changed, it means the airline changed (or possibly discontinued) your fare after you placed your reservation on hold. What does "non-refundable" mean? If your ticket is NON-REFUNDABLE and you cannot use it, keep the ticket as you may be able to apply the unused ticket for future travel. The airline may charge a fee for reissuing/reusing a non-refundable ticket. Non-refundable tickets are perfect for customers who know when and where they need to travel and are unlikely to change their minds. Non-refundable tickets are not preferable for customers who may need to change their plans. In addition to not being able to obtain a refund for the unused ticket, additional fees for re-issuing the ticket may be imposed by the airline. This fee varies by airline, market, and specific fare rules, and may be $150 or more for domestic tickets and $200 or more for international tickets. What does "non-refundable, non-exchangeable and non-transferable" mean? Upon purchasing a ticket that is referred to as "non-refundable, non-exchangeable, non-transferable", the ticket will have no refund value. In addition, no change can be made to the airline, dates or times of travel, or cities of travel booked. These restrictions enable travel-saigon.com and its partner airlines to offer the lowest possible fares. What does "Existing tickets cannot be used to purchase this ticket" mean? Unused tickets with residual value are not exchangeable towards the purchase of these low fare tickets. This rule is different than with some other tickets. For some fares, airlines will allow credit for the fare value of an unused ticket, less any penalty fees, toward the purchase of another ticket on that same airline. Credits are not permitted to be used toward the purchase of these tickets. My tickets appear to carry additional restrictions. Why? When offering special lower prices, airlines may apply additional restrictions to a specific fare. These typically include: no frequent flyer miles, no standby travel permitted, no cabin upgrades, no advanced seat assignment & severe cancellation and change rules. Other rules may also apply. We encourage you to always read the rules and restrictions carefully before purchasing your ticket. You will find the fare rules link immediately to the right of the selected flights. What happens if I can't use any part of my airline ticket? If you fail to check-in and fly on any portion of your ticket, regardless of whether or not it is refundable or cancelable, the airline will most likely cancel the remainder of your itinerary. Your reservation will no longer be valid. If your plans change, and your ticket is eligible for changes, please call our Customer Service Center to ensure that your remaining flights are not canceled. Do I have to read the fare rules? No, although we encourage you to do so. travel-saigon.com's systems will automatically confirm that the flights you select do qualify for the fare you are using. A review of the rules will help you to be familiar with any special restrictions that your ticket may have. If your ticket is eligible for changes (not all of them are), reading the fare rules will help you know what, when, and where those changes may be made. If the airline terminology seems difficult to understand, look for the link to our "legend" which will explain what some of the terms mean.