Please review the following information carefully from time to time as it is subject to change.
Introductory Note: The information below is intended to explain what taxes and fees
apply when you book your travel arrangements with us. We work hard to
keep it simple and to try to minimize the lawyer speak. For example,
when we list an amount as "taxes," on the site, that sometimes means
(as described below) a "tax recovery charge." What is a "tax recovery
charge?" Well, it is our travel suppliers, and not us, that have the
obligation to collect any applicable taxes, governmental fees and other
charges and remit them to the government. Therefore, what we're
collecting from you is a "tax recovery charge" that is equal to the
amount we expect our travel suppliers to bill us so they can pay those
taxes, governmental fees and other charges to the government. What does
all this mean to you, as our customer? Probably not much. Just keep in
mind that when you see the word "taxes" below or elsewhere on our site,
it may mean "tax recovery charge."
Air Transactions. Most of the prices you'll see displayed for air fare on our site
include all applicable taxes and fees to be collected by the airline
and remitted to the government. In other cases, sample prices are
displayed where it may not yet be possible to calculate all such taxes
and fees; for example, if we don't yet know your departure city or the
number of flight segments in your itinerary. In those cases, there will
be a plus sign (+) after the displayed price (such as "Miami from
$155+") to let you know that certain additional taxes, governmental
fees and other charges, apply, including but not limited to: (i)
Airport Passenger Facility Charges of up to US$18, depending on
itinerary; (ii) Federal Segment Fees of US$3.50 per segment (defined as
a takeoff and a landing); (iii) the September 11th Security Fee of
US$2.50 per segment (maximum charge per trip of US$5 one-way, US$10
round-trip); (iv) a Travel Facilities Tax of up to US$15.40 per
round-trip for domestic segments beginning or ending in Alaska or
Hawaii; and (v) for international itineraries, foreign and U.S.
government-imposed charges of up to US$200 per round trip, depending on
routing and destination. When you get to the check-out page, all of
these amounts will have been calculated for you and you'll know the
total price of your ticket(s) before you make the decision to buy.
In a limited number of stand-alone air transactions, we serve
as the merchant of record for credit card and payment purposes. In
these situations, amounts displayed in the "Taxes and Fees" line
consist of the amount that we expect the relevant airline to bill us
for any applicable taxes, governmental fees and other charges that such
airline must remit to the government, plus an additional Processing
Service Fee that we retain as described below.
Of course, all air fares may be subject to additional
restrictions, may not be available on all flights, and may change
without notice. Specific fare rules are provided prior to purchase.
Hotel Transactions. We market hotel rooms on the site under two different business
models, depending on the preferences of our hotel suppliers. The first
is the traditional or "postpaid" model, where you book a room through
us at published rates and you pay for that room, plus any applicable
taxes, governmental fees and other charges directly to the hotel at
check-out.
The second business model is the "prepaid" model (also known
as the "net rate" or "merchant" model), where we collect the full
amount from you up front and handle the payments to the hotel
ourselves. We label the "prepaid" model rooms on our site as "Hot
Rate," Save Rate, or other similar name because they are covered by our
best rate guarantee. Amounts displayed in the "Taxes and Fees" line for
these hotel transactions consist of the amount that we expect the
relevant hotel to bill us for any applicable taxes, governmental fees
and other charges, plus an additional Processing Service Fee that we
retain as described below.
Additional Information. Information regarding taxes, governmental fees and other charges on
any travel-related transactions not discussed above will be calculated
and displayed to you prior to check-out. Also, remember that you may
incur other charges while traveling that are not payable to us and are
not included in the quoted price, such as hotel extra-person or
extra-bed charges, resort fees, gratuities, hotel energy surcharges,
parking fees, telephone fees, room service, movies, mini-bar, or rental
car insurance, gasoline, and other incidentals.
Car Transactions. Amounts displayed in the "Taxes
& Fees" line for Total Price car rentals represent the amount of
taxes, governmental fees and other charges payable by you directly to
the car rental agency when you return your rental car. In the case of
car suppliers that do not provide Total Price information, these taxes,
governmental fees and other charges will be calculated and displayed to
you prior to check-out.
Cruise Transactions.
Amounts displayed in the "Taxes and Fees" line for cruise bookings
represent the amount of taxes, fees and other charges payable by you to
the cruise line when you book your cruise with us.Fares Check may also
charge a Processing Service Fee that we retain as described below.
Travel Packages.
Unless otherwise noted, prices shown for travel packages are in USD for
one adult, and if the travel package includes a hotel, based upon
double occupancy. Prices are subject to change based upon your choice
of travel dates, number of travelers, departure city, and your choice
of flight, hotels or other items, and may require a minimum nights'
stay. Amounts listed in the "Taxes and Fees" line consist of the amount
that we expect the relevant suppliers to bill us for any applicable
taxes, governmental fees and other charges, plus an additional
Processing Service Fee that we retain as described below.
Additional Information.
Information regarding taxes, governmental fees and other charges on any
travel-related transactions not discussed above will be calculated and
displayed to you prior to check-out. Also, remember that you may incur
other charges while traveling that are not payable to us and are not
included in the quoted price, such as hotel extra-person or extra-bed
charges, resort fees, gratuities, hotel energy surcharges, parking
fees, telephone fees, room service, movies, mini-bar, or rental car
insurance, gasoline, and other incidentals.
Service Fees: We impose certain service fees as outlined below.
Facilitation Fee. We act as an intermediary between travel suppliers and consumers
for the booking of and payment for travel accommodations. To facilitate
the provision of travel accommodations to consumers, we enter into
agreements with various travel suppliers which govern the booking of
and payment for such accommodations through this web site. The price
listed for travel accommodations includes the amount(s) paid to the
relevant travel supplier(s) in connection with facilitating your travel
arrangements, as well as a fee for facilitating such travel
arrangements, which we retain.
Online Air Transaction Service Fee. A non-refundable fee up to $35.00 may be charged for each air
transaction. The fee varies based on airfare, carrier, destination, and
other factors. To the extent any online air transaction service fee
applies, it will be included in the airfare and itemized prior to
purchase. The current maximum number of tickets per transaction is six.
Purchasing more than six tickets begins a new transaction with its own
online air transaction service fees. This online air transaction
service fee applies to both e-tickets and paper tickets. There is no
online air transaction service fee on air transactions that are a part
of a travel package.
Offline Air Transaction Service Fee. In addition to the Online Air Transaction Service Fee, a
non-refundable fee of US$25 per passenger (up to 3 passengers) is
charged for airline tickets booked by telephone via our toll-free
number. Reservations for departure in 24 hours or fewer cannot be
booked by telephone.
Processing Service Fee. Certain service fees are charged for processing your travel
reservation through our system. These are often bundled into the Taxes
and Fees amount in order to maintain the opaque nature of the "prepaid"
rate, as required by our contracts with our suppliers.
Paper Ticket Shipping Fees. Most air transactions can be fulfilled using e-tickets. However, if
an airline does not offer e-ticketing, or if you request paper tickets,
there will be a shipping fee assessed of US$29.95 per transaction for
second business day delivery; US$39.95 per transaction for next
business day delivery; or US$49.95 per transaction for international
delivery. Airlines may assess additional charges for issuance of paper
tickets and additional charges may apply to Sabre Agency Ticketing. We
will bill any such paper ticket fees to the credit card or debit card
provided in the booking process.
Fees for Changes/Cancellations/Refunds. If you change your reservation, airlines may charge a fee to use
your ticket as credit for a new reservation. This fee varies by
airline, market, and specific fare rules, and may be $150 or more for
domestic tickets and $200 or more for international tickets. If you
cancel your reservation, airlines usually deduct $150 or more for
domestic tickets and $200 or more for international tickets before
determining the amount that can be applied towards future travel.
YOUR TOTAL PRICE FOR ANY TRANSACTION, INCLUDING ALL AMOUNTS PAYABLE TO US, WILL ALWAYS BE DISPLAYED TO YOU PRIOR TO PURCHASE.
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